Dennis Heinen

1318 Fleetfoot Dr, Waukesha, WI 53186

Information Technology And Services

Ge Healthcare May 2015 - May 2017
It Monitoring - Lead Analyst
The Building Trades Pension Fund May 2015 - May 2017
Systems Analyst
Ge Healthcare Mar 2014 - Oct 2014
Monitoring Tools Analyst L3
Ge Healthcare Dec 2011 - Dec 2013
Monitoring Tools Analyst L2
Fiserv Jan 2009 - Feb 2011
Network Analyst Ii

Solarwinds
Switches
Troubleshooting
Network Administration
Hp Openview
Networking
Routers
Sdlc
Network Monitoring Tools
Ca Spectrum
Hp Business Availability Center
Hp Bsm
Bpm
Loadrunner
Performance Management
Hp Network Node Manager
Snmp
Management Information Base
Technical Documentation
Command Center
Computer Network Operations
Hosted Services
Cisco Technologies
Disaster Recovery
Windows Server
Vendor Management
Visio
Software Installation
Integration
Itil
Cisco Systems Products

English
German

GE Healthcare through CompuCom
Wauwatosa, WI
Dec 2011 to Oct 2014
Tools Analyst III
Fiserv
Brookfield, WI
Jan 2009 to Feb 2011
Administrator of HP OVOW
eFunds/FIS Corp
New Berlin, WI
Nov 1995 to Apr 2008
Software/Network Management Engineer

Waukesha County Technical College
Pewaukee, WI
1993 to 1995
Associate Degree in Telecommunications Associate Degree